Update a transaction dispute

post

https://api.stage.payouts.com/issuing/transaction_disputes/{transactionId}/update

Required permissions for this API:

WRITE:FINANCE

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Path Params

transactionId

string

required

Body Params

amount

number

The amount to be disputed. If not specified, the dispute will take the billing amount as the dispute amount. If specified, the specified amount is used as the dispute amount for partial dispute. The specified amount cannot be larger than the billing amount. Note: The dispute currency is always in the billing currency of the transaction.

evidenceFiles

array of strings

A list of file id that contains the evidence for the dispute. The file id can be retrieved after uploading the supporting document

evidenceFiles

notes

string

The explanation on why the cardholder is disputing the transaction can be provided here.

reason

string

enum

The reason for raising the dispute. It can be one of: SUSPECTED_FRAUD, UNAUTHORIZED_TRANSACTION, DUPLICATED_TRANSACTION, PAID_BY_OTHER_MEANS, GOODS_SERVICE_NOT_AS_DESCRIBED, GOODS_DAMAGED, GOODS_SERVICE_NOT_RECEVIED, REFUND_UNPROCESSED, GOODS_SERVICE_CANCELED, RECURRING_CANCELED, OTHER.

requestId

string

required

A unique request ID specified by the client. Requests with the same request_id will be ignored. This allows requests to be replayed if the client is unsure of the outcome, e.g. due to network issues, system failures, etc.

Responses

201

401A response indicating that the provided bearer token is invalid or has already expired